Privacy Policy

1. Introduction

Verge (“we,” “our,” or “us”) is operated by [Company name — DRAFT]. This Privacy Policy describes how we collect, use, and protect information about you when you use the Verge service.

We take privacy seriously. Pastoral care involves sensitive information about people's lives. This policy is written to be plain and honest about what we do and don't do with your data.

2. Information we collect

Account information

When you create an account, we collect your name, email address, and payment information (managed by Stripe — we do not store payment card details).

Content you create

Notes, voice memos, conversation history with your AI assistant, and care records you create are stored in your isolated account. This content is encrypted at rest.

Data synced from connected services

If you connect Planning Center, Gmail, or Google Calendar, Verge reads the data you authorize — people records, email metadata, and calendar events — and stores it in your isolated account. You can disconnect any service at any time.

3. How we use your information

We use your information to provide and improve the Verge service. Specifically:

• To generate care briefings, draft communications, and answer brain search queries
• To sync data from connected services into your account
• To provide customer support when you request it
• To send transactional notifications (billing, system status)

4. What we do NOT do

These are not just policies — they are operational commitments enforced in how the system is built:

• We do not sell your data to third parties
• We do not use your congregation's data to train AI models
• We do not use your data for marketing to other customers
• We do not allow Verge staff to read your notes, messages, or care records
• We do not share your data with other customers in any form

5. Subprocessors

The following third-party services receive your data in normal operation. We disclose all of them:

6. Data retention and deletion

Your account data is retained while your subscription is active. When you cancel:

• Your account enters an archived state. Your data is preserved for 90 days.
• During the 90-day window, you can reactivate or request your full export.
• You can request immediate deletion at any time — we will comply promptly.
• After 90 days, your data is deleted automatically.

7. Contact

Questions about this policy: privacy@verge.app. [Company address — DRAFT]