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Atrium AI Terms of Service

Effective Date: July 21, 2026

Welcome to Atrium AI. These Terms of Service ("Terms") govern your access to and use of the websites, mobile applications, software, APIs, and services provided by Atrium AI, LLC("Atrium AI," "we," "our," or "us"), including but not limited to:

  • Atrium Verge
  • Atrium Heartbeat
  • Atrium Pathways
  • Atrium Flourish
  • Atrium Connect
  • Any associated mobile applications, AI agents, integrations, APIs, websites, or future services.

By creating an account, accessing, or using our Services, you agree to these Terms.

1. Eligibility

You must be at least 18 years old and legally authorized to enter into this agreement.

If you use the Services on behalf of a church, nonprofit, school, business, or other organization, you represent that you have authority to bind that organization to these Terms.

2. Description of Services

Atrium AI provides cloud-based software and artificial intelligence tools designed to assist organizations with:

  • Administrative workflows
  • Communications
  • Data analysis
  • AI-powered assistants
  • Calendar management
  • Email assistance
  • Social media management
  • Church management
  • School management
  • Reporting
  • Marketing
  • Workflow automation
  • Third-party software integrations

The Services continue to evolve, and features may change over time.

3. AI Services

Certain Services utilize artificial intelligence ("AI").

AI responses may include summaries, recommendations, generated content, analyses, or automated actions.

AI-generated content:

  • may contain inaccuracies;
  • should not be considered legal, accounting, medical, financial, or professional advice;
  • should be reviewed by a qualified human before important decisions are made.

You remain solely responsible for decisions made using AI-generated content.

4. User Accounts

You agree to:

  • provide accurate information;
  • maintain account security;
  • protect your password;
  • promptly notify us of unauthorized use.

You are responsible for all activities occurring under your account.

5. Connected Accounts

Our Services may connect with third-party platforms including:

  • Google Workspace
  • Gmail
  • Google Calendar
  • Microsoft 365
  • Outlook
  • Facebook
  • Instagram
  • YouTube
  • X (Twitter)
  • QuickBooks
  • Planning Center
  • Fellowship One
  • Breeze
  • Ministry Brands
  • Tithely
  • ACS Technologies
  • Other supported services

By connecting an account, you authorize Atrium AI to access only the information necessary to perform the workflows you request.

You may revoke permissions at any time through the connected provider or your Atrium account.

6. Apple App Store Notice

If you downloaded the application through Apple's App Store:

  • Apple is not responsible for maintenance or support.
  • Apple is not responsible for claims relating to the application.
  • Apple is a third-party beneficiary of these Terms and may enforce applicable provisions.

Any subscriptions purchased through Apple's App Store are governed by Apple's payment policies.

7. Google Play Notice

Applications obtained through Google Play remain subject to Google's applicable terms and policies.

8. User Responsibilities

You agree not to:

  • violate any law;
  • submit malicious software;
  • attempt unauthorized access;
  • interfere with system operation;
  • misuse AI services;
  • infringe intellectual property rights;
  • upload unlawful content;
  • impersonate another person;
  • use the Services for spam or fraudulent activity.

9. Acceptable AI Use

You agree not to use Atrium AI to:

  • create illegal content;
  • harass others;
  • distribute malware;
  • commit fraud;
  • violate privacy rights;
  • generate harmful or deceptive content;
  • infringe copyrights;
  • violate applicable third-party platform policies.

Atrium AI may suspend accounts engaged in abusive or prohibited activity.

10. Customer Data

You retain ownership of all information you upload.

This includes:

  • contacts
  • church data
  • school data
  • documents
  • communications
  • reports
  • calendars
  • emails
  • uploaded files

Atrium AI receives only a limited license necessary to provide the Services.

We do not sell customer data.

11. AI Training

Unless expressly agreed in writing, Atrium AI does not use customer content to train proprietary AI foundation models.

Certain AI requests may be securely processed through trusted third-party AI providers solely for the purpose of fulfilling user requests. These providers do not use your content to train their own models.

12. Privacy

Your use of the Services is also governed by our Privacy Policy.

13. Subscription Services

Certain Services require paid subscriptions.

Subscriptions may be billed:

  • monthly
  • annually
  • through Apple's App Store
  • through Google Play
  • through Stripe or other payment processors

Subscription fees are non-refundable except where required by law.

14. Free Trials

Atrium AI may offer free trials.

After the trial ends, subscriptions automatically begin unless cancelled beforehand.

15. Billing

Failure to pay may result in suspension or termination of Services.

We reserve the right to change pricing with reasonable notice.

16. Third-Party Services

Atrium AI integrates with numerous third-party providers.

We are not responsible for:

  • outages;
  • API changes;
  • discontinued services;
  • third-party policies;
  • security incidents occurring outside our systems.

17. Availability

While we strive for continuous availability, we do not guarantee uninterrupted access.

Maintenance, outages, or events beyond our control may temporarily affect the Services.

18. Intellectual Property

All Atrium AI software, branding, trademarks, logos, AI workflows, documentation, interfaces, and related materials remain the exclusive property of Atrium AI, LLC.

No ownership rights are transferred.

19. Feedback

Suggestions or feedback submitted to Atrium AI may be used without restriction or compensation.

20. Data Retention

We retain customer information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Customers may request deletion of their account in accordance with our Privacy Policy.

21. Security

Atrium AI employs commercially reasonable administrative, technical, and organizational safeguards designed to protect customer information.

However, no system can guarantee absolute security.

22. Service Modifications

We may:

  • modify features;
  • discontinue features;
  • improve functionality;
  • introduce new Services.

We will make reasonable efforts to avoid material disruption.

23. Termination

You may terminate your account at any time.

Atrium AI may suspend or terminate accounts for:

  • violations of these Terms;
  • illegal activity;
  • fraudulent conduct;
  • abusive behavior;
  • failure to pay subscription fees.

24. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ATRIUM AI DISCLAIMS ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY.

25. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ATRIUM AI SHALL NOT BE LIABLE FOR:

  • LOST PROFITS;
  • LOST DATA;
  • BUSINESS INTERRUPTION;
  • INDIRECT DAMAGES;
  • SPECIAL DAMAGES;
  • CONSEQUENTIAL DAMAGES;
  • PUNITIVE DAMAGES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO ATRIUM AI DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

26. Indemnification

You agree to defend, indemnify, and hold harmless Atrium AI, LLC and its officers, employees, affiliates, contractors, and partners from any claims arising from:

  • your use of the Services;
  • violation of these Terms;
  • violation of law;
  • infringement of third-party rights.

27. Export Compliance

You agree to comply with all applicable export control laws and sanctions regulations.

28. Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

29. Dispute Resolution

Before initiating litigation, the parties agree to make a good-faith effort to resolve disputes through informal negotiations.

Any legal action shall be brought exclusively in the state or federal courts located in Denton County or Collin County, Texas, unless otherwise required by law.

30. Changes to These Terms

We may update these Terms periodically.

Material changes will become effective upon posting the updated Terms with a revised Effective Date.

Continued use of the Services constitutes acceptance of the revised Terms.

31. Contact Information

Atrium AI, LLC

700 Debbie Court
Prosper, TX 75078

Email: support@atriumheartbeat.com

Website: https://atriumheartbeat.com

App Store & AI Compliance Statement

Atrium AI requests access only to the accounts, data, and permissions that users explicitly authorize. Connected services such as Google Workspace, Microsoft 365, calendars, email, contacts, and supported third-party platforms are accessed solely to perform user-initiated workflows. Users may disconnect integrations or revoke permissions at any time through their account settings or the applicable third-party provider.

The Services use artificial intelligence to automate workflows, generate content, summarize information, provide recommendations, and assist with organizational tasks. AI-generated output should be reviewed by users before it is relied upon for important decisions.

By using the Services, you acknowledge that AI-generated content may contain errors or omissions and agree that you are responsible for reviewing and approving actions taken based on AI-generated output.